Privacy Policy - National-Clamps

1. Introduction

At National Clamps, accessible via national-clamps.com, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines our approach to collecting, processing, using, and safeguarding your information and affirms our compliance with applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and the California Consumer Privacy Act (“CCPA”) where applicable. We prioritize transparency and aim to empower users by clearly explaining how their data is handled.

2. Scope of This Policy and Role of Data Controller

This Privacy Policy applies to all personal information gathered through your use of the national-clamps.com website, including any related online services or digital interactions. National Clamps is the Data Controller responsible for the processing of personal data described herein. Any inquiries or data subject requests should be directed to us via [email protected].

3. Categories of Data Processed

We process the following categories of data, either provided directly by you or collected automatically through your interaction with our website and services:

i. Usage Data
Information about your activity on national-clamps.com, including browser type and version, IP address, page visits, access times, and session details.

ii. Account Data
Information provided when creating or managing an account, including name, mailing and billing address, email address, and telephone number.

iii. Profile Data
Data relating to your preferences, interests, purchase history, and behavioral patterns on our website.

iv. Communication Data
Correspondence and communication records, including support requests, inquiries, feedback, and chat or email history.

v. Technical Data
Details about the devices and systems you use to access our website, including hardware identifiers, operating systems, screen resolution, language preferences, and device configurations.

vi. Transaction Data
Details related to your purchases, including payment card information (processed through PCI-compliant third-party processors), order history, shipping and delivery details.

vii. Preference Data
Information about your consents, selected marketing preferences, communication opt-ins, and stated interests in specific products or services.

4. Legal Bases for Processing

Under the GDPR, we rely on the following legal bases to process personal data:

– Performance of a Contract: When processing is necessary to fulfill our contractual obligations to you, such as completing a product sale or shipping an order.
– Consent: When you have provided explicit consent, for example for marketing communications or optional cookies.
– Legitimate Interests: When we process data for business operations, website functionality, user experience enhancements, fraud prevention, and analytics, provided those interests are not overridden by your rights and freedoms.
– Legal Obligation: When we are required to retain or disclose information by law or regulatory obligation.

Under the CCPA, we do not sell personal data as defined by the Act. We use data only for disclosed purposes and permit California residents to exercise their legal rights.

5. Your Rights

Subject to applicable data protection laws, including the GDPR and CCPA, you have the right to:

– Access: Request access to personal data we hold about you.
– Rectification: Request correction or updating of your personal data.
– Erasure: Request deletion of your personal data where there is no legal reason for its continued processing.
– Restriction: Request that we limit the processing of your data in certain circumstances.
– Portability: Receive personal data you have provided to us in a structured, commonly used, and machine-readable format.

To exercise any of these rights, contact us at [email protected]. We may need to verify your identity prior to processing such requests.

6. Security Measures

We implement a range of technical and organizational measures designed to protect your personal data. These include:

– Data encryption both in transit and at rest using secure protocols.
– Role-based access controls and audit logs for data access.
– Regular backups and disaster recovery protocols.
– Staff training and internal policies to promote data protection.

Despite these safeguards, no internet-based transmission or storage system can be guaranteed to be 100% secure. We encourage users to use secure networks and maintain strong passwords.

7. International Transfers

Where your data is transferred or processed outside the European Economic Area or your jurisdiction, we ensure compliance with applicable data protection requirements through appropriate safeguards such as Standard Contractual Clauses (SCCs) approved by the European Commission or other lawful transfer mechanisms recognized under applicable laws.

8. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, and reporting obligations. Specific durations include:

– Account Data: Retained for the duration of the account and up to five years after closure.
– Transaction Data: Retained for up to seven years to comply with financial recordkeeping regulations.
– Communication Data: Retained for up to three years after the last interaction.
– Preference and Profile Data: Retained as long as you remain an active user or until you withdraw consent.

Upon expiration of retention periods, personal data is securely deleted or anonymized.

9. Cookie Policy

national-clamps.com uses cookies and similar technologies to enhance your browsing experience and gather analytical information. Cookies used include:

– Essential Cookies: Necessary for website functionality and login authentication.
– Functional Cookies: Remember your preferences and settings.
– Analytics Cookies: Collect aggregated data on site usage to improve functionality.
– Performance Cookies: Help measure website performance and speed, enabling optimizations.

10. Cookie Management and Compliance

Our website presents a cookie consent banner upon your first visit, enabling you to accept, reject, or customize your cookie preferences. By using national-clamps.com, you consent to the use of cookies per your stated preferences. Users can change or withdraw their consent at any time through browser settings or our cookies settings page. We remain compliant with GDPR and CCPA by offering opt-out mechanisms and honoring Do Not Track signals where technically feasible.

11. Children’s Privacy

We do not knowingly collect personal information from individuals under the age of 13. If we become aware that such data has been collected inadvertently, we will promptly delete it. Parents or legal guardians who believe that we may have collected data from a child under 13 are encouraged to contact us at [email protected].

12. Policy Updates

We may update this Privacy Policy from time to time in response to legal, technical, or business developments. You are encouraged to periodically review this policy to remain informed. In the event of material changes, we will notify users through website notices or by direct communication, where applicable and required by law.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact:

Email: [email protected]

We are committed to ensuring your privacy and data protection rights are fully respected and upheld. Thank you for placing your trust in National Clamps.